HINTS & TIPS
Smell Gas?
Smelling Gas can be potentially dangerous and requires prompt action.
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If you smell gas anywhere in or around your home, we recommend the following actions:
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Turn off all gas appliances (cooktop, oven, heaters, hot water unit etc)
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Turn off your gas supply at the meter box or gas cylinders
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Contact a licensed gas fitter to repair your leak
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If you suspect your gas leak is on the gas meter or on the street side of your gas meter, you should call the Gas Leaks and Emergency Services on 1800 GAS LEAK (1800 427 532) to have it repaired.
More information is available here: https://www.australiangasnetworks.com.au/gas-explained/about-natural-gas/gas-leaks-and-emergencies
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If you have gas bottles or if you suspect the leak is within your house, you will need to engage with a licensed professional. This is where we can help you.
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we recommend leaving the area immediately and contacting a licensed gas-fitter.
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In an extreme emergency, such as you smell gas in the street or on your property before or including the gas meter, you should call the Gas Leaks and Emergency services hotline on 1800 GAS LEAK (1800 427 532) to locate and repair the leak.
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TopTec Plumbing & Gas offer 24 hour emergency repairs if the smell is within your home - Call Us Anytime!
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In the case of an emergency it is always a good idea to know where your gas main isolation valve is. Typically either:
1) On the top of your LPG gas cylinder
2) At the natural gas meter, normally located at the front of your home
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Remember to always use a licensed gas-fitter to carry out any installation or repair work and supply you with a gas compliance certificate
Your toilet is running...
Does your toilet keep running after someone flushes? It may just be an annoyance but it can lead to much worse water leaks in your toilet. Not to mention, a running / leaking toilet wastes hundred of liters of water each day costing you money and impacting on the environment.
If you have a high water bill and no visible signs of water leaks around your home, one of these hidden leaks could just be the cause.
Get in touch today! If you call us early, it can be a relatively cheap fix to repair a running toilet before the condition of your plumbing gets worse.
We are also able to conduct a pressure test on your water line to ensure you have no further leaks around your home, saving you thousands over the years to come.
Worried about burst pipes
Leaks in and around your home may be the a minor issue, but it can also be an indicator for a much bigger problem, unfortunately there are no general quick fixes that we offer you.
All we can recommend is that you keep an eye out for any leaks around your home, no matter how severe and call a licensed plumber sooner rather than later.
Common indicators for a burst pipe include; high water bills, damp patches around your home and wear and tear on flexible hoses. We recommend that you regularly inspect the following common areas:
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Under your kitchen sink (look at where the pipes go)
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Rust on flexible hoses under all sinks
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In and around your bathroom(s)
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Around your hot water system
The sooner you can get a licensed plumber out to fix the leak, the cheaper it is likely to be for you (depending on the cause of the leak).
TopTec Plumbing & Gas offer free inspections and quotes. Get in touch today ~ 0427 758 224
Taps dripping ...
Found a tap dripping ???
Drip... Drip... Drip...
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This is a common problem we all experience and should be repaired sooner rather than later.
Replacing tap washers can be a relatively cheap and easy solution to your problem if you have a tap set (hot, cold and outlet). A dripping tap over a long period of time will cause more damage to the tap-ware, requiring replacement of the tap set.
Here at TopTec Plumbing & Gas, a tap washer replacement will include re seating the washers providing a quality connection between the washer and the tap set to ensure that you don't need to call us back in the near future.
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If you have a mixer, similar to that photographed below, these generally last a longer period before requiring any maintenance. If your mixer is dripping, we offer cartridge replacements as well.
New Home, No Worries?
Having a newly built home doesn't mean you have no use for a maintenance plumber. Maybe you're not in love with that shower head you chose during the building process. You may be looking to add a new garden tap where you didn't think you'd need one or connect that brand new fridge to a water point.
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Sometimes an experienced maintenance specialist can offer fast to solutions to issues you weren't expecting.
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We've helped customers in homes less than a year old in a number of ways including:
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cutting in new drainage to prevent stormwater build up that was overlooked in the design.
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drain clearing and inspections can find unforeseen damage caused during construction or due to the short term settlement on the site following the build.
In these cases, our customers have been happy to pay our affordable bill to save their time arguing with their builder.
Little to No Water Pressure?
If you're living in an Older Home (build prior to 1980) around South East Queensland, it may be old pipes within the house causing low water pressure.
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Low water pressure in a New Home requires professional troubleshooting but it can be as simple as replacing a valve.
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We have specialised in maintenance plumbing for over 20 years so are well placed to identify your issue and discuss your options with you.
While replacing the water lines in your entire house can be a lot of work, sometimes it is surprisingly cheap and sometimes there is a 'cheaper' solutions that we can discuss with you, so if your quote is more than you're willing to spend at this time, please get in touch so that we can offer a different solution which might just be the right one for you.
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TopTec Plumbing and Gas offer free quotes and advice, so get in touch to discuss your options.
Hot Water... Not Hot?
If you are experiencing issues with your hot water, no hot water or just not hot enough... there are often affordable solutions to your problem.
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What you need to know:
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Hot Water Systems typically last between 15-20 years before requiring replacement.
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There should be a date of manufacture on a sticker on your hot water unit.
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There are a number of replaceable valves that last anywhere from 5-15 years.
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If you think your hot water unit is at the end of it's life, we offer competitive fixed prices over the phone if you can send us your details and a photo of your existing unit.
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If you think you should have a few years of life left in your unit, please get in touch today to schedule a service call with a highly experienced Plumber and Gasfitter.
Smelly Bathroom?
Many people complain of a smelly bathroom and a stubborn smell they cannot seem to get rid of... Household cleaning products can help in some cases or sometimes the floor waste can be easily lifted and the blockage flushed yourself. Sometimes, you just need a professional with the right equipment.
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There are three main reasons why household cleaners won't solve a smelly bathroom problem:
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A blockage in your drain causing build up of material resulting in a foul smell.
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Deterioration of a component in your toilet or drain.
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Something wasn't installed correctly during construction resulting in a smell developing over time.